FAQ

No Dumb Questions Here

Got questions? We’ve heard it all. Here are the most common ones we get — and straight-up answers, no fluff.

How much power do I need?
That’s what our Instant Solar Match Quiz and Solar Ready Audit are for – they help us recommend the right setup for your needs.
What happens when there’s no sun?
Your batteries kick in. And we can pair your system with a backup generator for added security.
Do I need to be completely off-grid to use your kits?
Nope! While many of our customers are off-grid legends, others just want to cut down power bills or prep for emergencies. Our kits work great in both setups.
What can your kits run?
It depends on the kit! From basic baches to full-on family homes — check out the product pages for full specs or take our quiz to match your lifestyle to the right kit.
Can I add more panels or batteries later?
100%! All our kits are expandable. Start small and add more grunt when you need it.
Do you install the systems?
We don’t install directly, but we’ve got a bunch of trusted local sparkies we can put you in touch with. We’re always happy to help you get sorted.
Do your kits come with a warranty?
Yup. Every major component comes with a manufacturer warranty — just flick us a message and we’ll send you the details.
What happens if something breaks?
We don’t leave you in the dark. Our support team’s here to help and get you sorted fast. We’re real people, not a call centre in Timbuktu.

Still got a burning question?

Contact us below or give us a bell on 07 308 8000

We'd love to hear from you!